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Contact Our Private Office
Our dedicated concierge team is available to coordinate your logistics and connect you with Seoul's elite medical specialists.
Seoul Headquarters
Our dedicated concierge team is available to discuss your specific requirements, coordinate your logistics, and connect you with Seoul's elite medical specialists.
Mapo Tower | 1433 14F
Mapo-daero | Mapo-gu
Seoul, Republic of Korea
For talent agencies, family offices, and medical partners requiring bespoke coordination:
Request Portal AccessSecure Inquiry
All communications are protected under strict NDA and medical privacy protocols.
Contact & Inquiry FAQs
How quickly can I expect a response to my inquiry?
Our concierge team operates on Seoul Standard Time (KST). We typically review and respond to all inquiries within 24 hours. For urgent logistical matters, we recommend calling our direct lines.
Is my medical information kept confidential when I contact you?
Absolutely. All communications, photos, and medical records submitted through our secure inquiry forms are protected under strict medical privacy protocols and comprehensive NDAs.
Can I communicate with Medical Avenue via WhatsApp?
Yes. Once your initial inquiry is processed, we usually transition communication to encrypted mobile messaging platforms like WhatsApp for faster, direct coordination during your medical journey. You can also use our WhatsApp number for your initial outreach.
What languages does your concierge team speak?
Our in-house medical concierge team is fully bilingual in English, Korean, and Russian, ensuring clear, accurate communication throughout your entire clinical and logistical experience in Seoul.